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DIGITAL IS
DEFAULT
Adoption of next-gen technologies is a prerequisite for digital transformation. Business 4.O™ leaders realize this and accord nearly equal priority to each of these five technologies.
AUTOMATION
OPPORTUNITY
Enterprise-wide automation is optimal, but not always possible. Most firms today have implemented automation in IT and supply chain.
By 2021, automation opportunities are expected to span across organizational functions more equitably, with customer service and sales and marketing leading the march.
71%
organizations have implemented automation in IT
49%
organizations have automated supply chain management
48%
organizations will deploy it in customer service and sales and marketing
40%
will deploy it in finance
Industries across the board have realized the potential value of artificial intelligence and machine learning to enable informed decision-making.
Three sectors leading the adoption of AI.
Three sectors with the highest ability to derive insights from data
DATA IN ACTION
Data is only as valuable as the insights delivered, and insights are only as valuable as the decisions they aid.
In the past decade, the volume of data made available has increased exponentially and intelligence is the key to unlocking its potential.
27%
Insurance
27%
Telecom
23%
Banking
CLOUD COMES FIRST
Cloud is quickly becoming the building block for all digital capabilities and is the most widely adopted tech pillar among our survey respondents.
With the volume of data constantly on the rise, access to limitless storage and processing power makes cloud the backbone for digital transformation.
Cloud adoption across leaders, early adopters and followers is significantly high
74%
leaders
65%
early adopters
62%
followers
CLOUD CLOUT
SET TO INCREASE
Organizations that operate within the cloud environment are reaping multifold benefits, some of which include improved data analysis and security, lower operational and capital costs, flexible access to processing power and faster innovation.
55%
extensively utilize cloud at present
90%
expect to leverage the power of cloud by 2021
Benefits
ACCELARATION
OF AGILE
Agile is more than a methodology, it is a new operating model for business - one that allows organizations to fail fast, embrace risk, innovate and go to market faster.
organizations have agile underpinning all of their processes
32%
Benefits
Agile practices are exponentially more powerful when combined with automation. Leaders, who have adopted all four behaviours, are more agile and more likely to achieve superior financial and operational results.
